privacy policy

Effective Date: December 18, 2024

Firefly Contractors & Design ("Firefly CD", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, use our services, or interact with us in any other way.

By using our services, you consent to the practices outlined in this policy. If you do not agree with this policy, please do not use our website or services.

We collect various types of information to provide and improve our services, including:

• Personal Information: When you contact us, request a quote, or sign a contract, we may collect personal details such as your name, email address, phone number, and mailing address.
• Payment Information: If you make payments for our services, we collect payment details, such as credit card information or bank account information, but we do not store your payment information directly. We use trusted third-party payment processors to handle these transactions.
• Website Usage Data: We collect non-personal information through cookies and similar technologies to track your use of our website. This may include your IP address, browser type, device type, pages visited, and time spent on the site.

We use the information we collect to:

• Provide, operate, and maintain our services
• Process transactions and manage payments
• Respond to inquiries and customer support requests
• Improve and personalize your experience with us
• Send you updates, promotional offers, and information related to our services (you can opt out of marketing communications at any time)
• Comply with legal obligations and resolve disputes

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted service providers who help us operate our business, including:

• Payment Processors: To handle transactions securely
• Marketing and Communication Providers: To send newsletters or updates (if you have consented to receive them)
• Legal and Regulatory Authorities: As required by law or to protect our rights, safety, or property

We may also share aggregated, non-personally identifiable information for research, analysis, or advertising purposes.

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files that store certain preferences or details about your visit. You can control cookie settings through your browser, but disabling cookies may impact your ability to use certain features of our site.

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

You have the right to:

• Access: Request a copy of the personal information we have about you.
• Correction: Update or correct any inaccuracies in your personal information.
• Deletion: Request the deletion of your personal data, subject to certain exceptions.
• Opt-out of Marketing: You can opt out of receiving promotional communications by following the instructions in any marketing email or contacting us directly.

To exercise your rights or for any other privacy-related concerns, please contact us using the information below.

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will take steps to delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be revised. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Firefly Contractors & Design
2818 N Sullivan Rd Suite 100-1053, Spokane Valley, WA 99216
Phone: +1 (509) 590-4604
Email: accounts@fireflycd.com