privacy policy

Effective Date: December 18, 2024

This Privacy Policy explains how Firefly Contractors & Design ("Firefly CD", "we", "our", or "us") collects, uses, and discloses personal information from its customers, prospective customers, and visitors to its website at www.fireflycd.com

COLLECTION OF PERSONAL INFORMATION

We may collect personal information directly from you, for example:

• Through a web form,
• During an in-person or phone conversation,
• While setting up a service agreement,
• Or when you contact us for customer support.

Personal information we may collect directly from you includes:

• First and last name
• Mailing address
• Email address
• Phone number
• Other information related to providing our services

Our website uses tracking technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device. This may include:

• Your IP address
• Browser type and operating system
• Geographic location
• Referring website address
• Information about how you interact with our website

This information helps us improve our website functionality and provide a better user experience.

By providing your phone number and opting in, you agree to receive SMS communications from Firefly CD. These messages may include:

• Service updates
• Appointment reminders
• Promotional offers

Opt-Out Instructions:
To stop receiving text messages, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message you receive from us.

We do not share your phone number with third parties or affiliates for marketing purposes.

You may have the right to:

• Request access to the personal information we hold about you.
• Request corrections to inaccurate or incomplete personal information.
• Request deletion of your personal information, subject to legal or contractual obligations.

To exercise any of these rights, please contact us at accounts@fireflycd.com or

 +1 (509) 590-4604.

We prioritize the security of your personal information by implementing:

• Advanced encryption methods
• Secure storage and restricted access to sensitive data
• Regular security audits
• Adherence to industry-standard compliance regulations

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. The updated policy will be posted on our website with a revised effective date.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Firefly Contractors & Design
2818 N Sullivan Rd Suite 100-1053, Spokane Valley, WA 99216
Phone: +1 (509) 590-4604
Email: accounts@fireflycd.com